Hatch a Plan SRL, through the haatch. - Goal & Habit Tracker app, will keep the account information you provide, like your email address and password (encrypted), for as long as your account is in existence, in order to be able to fully operate your account. We may keep additional information, like your log history, until you decide to request a complete deletion of the data associated to your account, because we use this data to provide you with your personal statistics and other aspects of our service.
Deletion Request Rights
You have the right to request that we delete, from the haatch.app servers, any or all of your personal information that we collected from you and retained. Once we receive and confirm your verifiable consumer request, we will permanently and irrevocably anonymize your personal information.
You have the right to request that we delete, from the haatch.app servers, any or all of your personal information that we collected from you and retained. Once we receive and confirm your verifiable consumer request, we will permanently and irrevocably anonymize your personal information.
Exercising Your Rights - How to delete "Your Account" and its associated data
2. Delete your account from within the app following these steps:
a). Open haatch. app
b). From the Dashboard, tap on the Settings tab at the bottom right corner of the screen
c). Scroll down until you see the Delete Account option
d). Tap the Delete Account button
e). Tap Yes on the confirmation modal that was triggered**
f). And Voilá, your account and its associated data has now been deleted
*The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.
**Please be aware that, by confirming the operation all users who initiate this procedure understand that this was done solely on their request and Hatch a Plan SRL can not be held responsible for any loss of data resulted from this act.
To make a request for deletion according to your rights, you have to options:
1. Email your request at hello[at]haatch.app specifying which data you would like us to delete. Any request you submit to us is subject to a verification process ("Verifiable Consumer Request")*.
2. Delete your account from within the app following these steps:
a). Open haatch. app
b). From the Dashboard, tap on the Settings tab at the bottom right corner of the screen
c). Scroll down until you see the Delete Account option
d). Tap the Delete Account button
e). Tap Yes on the confirmation modal that was triggered**
f). And Voilá, your account and its associated data has now been deleted
*The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.
**Please be aware that, by confirming the operation all users who initiate this procedure understand that this was done solely on their request and Hatch a Plan SRL can not be held responsible for any loss of data resulted from this act.
Response Timing
Upon receiving a request for deletion, we will confirm receipt of the request within 10 working days and provide information about our verification process and how we will process the request.
Upon receiving a request for deletion, we will confirm receipt of the request within 10 working days and provide information about our verification process and how we will process the request.